Privacy Policy

Welcome to hkrenheatlhcare.com (hereinafter referred to as the “Site”). REN Healthcare Company Limited (hereinafter referred to as “We”) take your privacy seriously and are committed to protecting your personal information. Please read the following privacy policy (hereinafter referred to as “This Policy”) carefully to understand how we collect, use, store, protect and share your personal information. This policy complies with the requirements of the Personal Data (Privacy) Ordinance (Cap. 486) of the Hong Kong Special Administrative Region. By accessing or using the Site, you acknowledge that you have read, understood and agree to abide by all the terms of This Policy and all the terms of use of the Site.

Personal Information Collection Statement

We will only collect the following types of personal information when you use the Site:

  • Information you voluntarily provide, such as when you register for an account, fill out a form, subscribe to a newsletter, participate in an event, or contact us, you may provide information such as your name, sex, e-mail address, phone number, address, payment information, etc. We may keep a record of the communication.
  • Information we collect automatically, such as your IP address, browser type, operating system, browsing history, click history, etc., which may be automatically collected by us through cookies or other tracking technologies when you browse the Site.

Use of Personal Information

We may use your personal information for the following purposes:

  • Providing, maintaining and improving this site and related services;
  • Processing your orders, requests or enquiries;
  • To send you newsletters, promotional information or other marketing materials to which you have subscribed;
  • To conduct market research, analysis and statistics;
  • To prevent, detect and investigate fraud, abuse or other illegal activities;
  • To comply with laws, regulations or court orders.

Sharing of Personal Information

We do not sell, rent or trade your personal information to third parties. However, we may share your personal information with third parties under the following circumstances:

  • To obtain your consent;
  • Necessary to provide a service or product you have requested;
  • Necessary to comply with a law, regulation or court order;
  • Necessary to protect the rights, property, or safety of the Site, our users, or the public.

Cookies and Tracking Technology

By using the Site, you accept This Policy and the use of cookies.

We may use cookies or other tracking technologies to collect information about your use of the Site. If you do not want to receive information from our cookies, you can set your browser to refuse cookies, but this may affect your ability to use certain features of the Site.

Protection of Personal Data

We take reasonable security measures to protect your personal information from unauthorized access, use, alteration, disclosure or destruction.

Your Rights

You may exercise your rights under the relevant laws in relation to the collection of your personal data:

  • To access or view the personal data we hold about you;
  • To request the addition or correction of your personal data;
  • To stop the collection, processing or use of your personal data;
  • To request erasure of your personal information.

If you wish to exercise any of the above rights, please contact us using the contact information provided at the bottom of This Policy.

Protection of Minors

The Site is not designed for minors and we do not knowingly collect personal information from minors. If you are a minor, please obtain the consent of a legal representative to use the Site.

Changes to our Privacy Policy

We reserve the right to modify and change our privacy statement without notice. We may update This Policy from time to time. In any event, your use of the Site following any changes to This Policy will constitute your agreement to such changes.

Contact Us

If you have any questions or comments about This Policy statement, please contact us by e-mail at [email protected].

Miscellaneous

This Privacy Policy Statement is written in English. In the event of any discrepancy between the English and Chinese versions, the English version shall prevail.